Position: Service Manager (Window and Door Industry)
Location: Dublin
Salary: Neg DOE
Our Dublin based client in the window and door industry are seeking a Service Manager for a busy fast paced office.
Ideal candidates to have the following skills but not limited to:

• Prepare Weekly Schedules for Service Technicians
• Review Service Reports received from Technicians and decide on one of the following:
• Close out the call as complete
• Instruct the assistant to prepare a quotation for the customer for further materials or labour required to complete the call
• Instruct the assistant to order materials to complete calls under warranty.
• Decide if a claim needs to be made from our suppliers for faulty materials and if so instruct the Assistant to process the claim.
• Meet weekly with the Senior Manager to discuss Service Reports
• Liaise with Stores to ensure proper stock levels of standard parts and also follow up on deliveries of non standard materials required to complete calls.
• Submit Invoicing/Receipts Report to the Accounts Assistant at the end of each month
• Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company
• Manage productivity and man hour usage for live reports to Senior Manager

Previous Experience:

• Must have previous experience in the window and door industry
• Computer literate
• Team management will be an advantage but not essential

If the position above is of interest to you, submit your CV or call 08660651939 for more information.
HM