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Service Manager

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Service Manager

  • Location:

    Dublin

  • Sector:

    Windows and Doors, Glass & Glazing, Construction

  • Salary:

    Negotiable

  • Contact:

    Helen Myers

  • Contact email:

    info@elkrecruitment.com

  • Job ref:

    001_1602836980

  • Published:

    5 days ago

  • Expiry date:

    2020-10-18

  • Startdate:

    19/10/2020

Position: Service Manager (Window and Door Industry)

Location: Dublin

Salary: Neg DOE

Our Dublin based client in the window and door industry are seeking a Service Manager for a busy fast paced office.

Ideal candidates to have the following skills but not limited to:

  • Prepare Weekly Schedules for Service Technicians
  • Review Service Reports received from Technicians and decide on one of the following:
  • Close out the call as complete
  • Instruct the assistant to prepare a quotation for the customer for further materials or labour required to complete the call
  • Instruct the assistant to order materials to complete calls under warranty.
  • Decide if a claim needs to be made from our suppliers for faulty materials and if so instruct the Assistant to process the claim.
  • Meet weekly with the Senior Manager to discuss Service Reports
  • Liaise with Stores to ensure proper stock levels of standard parts and also follow up on deliveries of non standard materials required to complete calls.
  • Submit Invoicing/Receipts Report to the Accounts Assistant at the end of each month
  • Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company
  • Manage productivity and man hour usage for live reports to Senior Manager

Previous Experience:

  • Must have previous experience in the window and door industry
  • Computer literate
  • Team management will be an advantage but not essential

If the position above is of interest to you, submit your CV or call 08660651939 for more information.

HM