POSITION: Service Co-Ordinator
LOCATION: Dublin West
SALARY: Negotiable DOE

EXCELLENT OPPORTUNITY FOR AN EXPERIENCED SERVICE CO-ORDINATIOR TO JOIN A GLOBAL COMPANY WITH A STRONG PRESCENCE

RESPONSIBILITies

• Co-ordinate Equipment Install start date with customers
• Co-ordinate Install Engineer team currently of 8 Engineers -manage time allocated to each job, highlighting overruns
• Dealing with Subcontractors as required -tracking their activity
• Ensure all Installations paperwork is completed in full with customer signature of acceptance and then shared signed off documentation with customers
• Managing Documentation
• Arrange hire of specialist Equipment for Installations teams
• Book Hotels as needed for Installation Team once approved by Installations Manager
• Manage Warranty claims for faulty equipment from factories
• Manage Warranty claims from customers

• Liaise with Group factories and 3rd Party suppliers as to delivery dates for Equipment ordered
• Arrange transport of Equipment from factory to Customer site or Company Warehouse -ensure close monitoring of costs
• Ensure all Equipment onsite before start of Installations work

• Maintain records of all Engineer safety training (Safe Pass, Manual Handling, MEWP, etc)
• Preparation of RAMS for Installations & Service

• Provide Customer with Service Contract offer once Installation is completed and fully signed off.
• Maintain log of Installations to ensure all Installations over a year old are followed up to offer Service Contract

REQUIREMENTS

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and to tight deadlines
• Excellent administration skills and attention to detail
• Ability to multitask

Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Sue today on 059 915 8972 in complete confidence.
SOB