€27000 - €35000 per annum + Benefits
3 days ago
Position: Senior Customer Care Administrator
Location: Dublin (Office Based)
Salary: Neg €27,000-€35,000 +
- Accept Customer Service calls - obtain and log all relevant information.
- Liaise with the Project Manager
- Update Customer and maintain the Service Call Logs
- Receive and follow up on Service Reports submitted by Technicians.
- Order any materials required to complete service calls and follow up on the timely delivery
- Prepare Quotations for chargeable call out, raise invoices, and secure payment.
- Process and follow up on claims from Suppliers for faulty goods.
- Prepare Efficiency Reports on Individual Service Technicians
- Strong customer care skills
- MS Office
- Previous experience; working in a Timber or Metal or Glazing manufacturing environment (An advantage)
- Architectural knowledge
- Fluent spoken & written English
Please email your CV or Call Jennifer on 0851563377 for Full Details Of All Available Suitable Opportunities.