Position: Service Manager (Window and Door Industry)
Location: Dublin
Salary: Neg DOE

Our Dublin based client in the window and door industry are seeking a Service Manager for a busy fast paced office.

Ideal candidates to have the following skills but not limited to:

• Prepare Weekly Schedules for Service Technicians
• Review Service Reports received from Technicians and decide on one of the following:
• Close out the call as complete
• Instruct the assistant to prepare a quotation for the customer for further materials or labour required to complete the call
• Instruct the assistant to order materials to complete calls under warranty.
• Decide if a claim needs to be made from our suppliers for faulty materials and if so instruct the Assistant to process the claim.
• Meet weekly with the Senior Manager to discuss Service Reports
• Liaise with Stores to ensure proper stock levels of standard parts and also follow up on deliveries of non standard materials required to complete calls.
• Submit Invoicing/Receipts Report to the Accounts Assistant at the end of each month
• Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company
• Manage productivity and man hour usage for live reports to Senior Manager

Previous Experience:

• Must have previous experience in the window and door industry
• Computer literate
• Team management will be an advantage but not essential

If the position above is of interest to you, submit your CV or call Clodagh on 086 0405288 for more information.
CS