Location: Armagh, Northern Ireland
Job Type: Permanent - Full time
Salary: €28,000
At Elk Recruitment, we are looking for a driven English Speaking Customer Service Administrator who is also Fluent in French to join our client’s growing team based near Armagh in Northern Ireland. This is a fantastic opportunity for an experienced Customer Service Representative who is fluent in French to make a real impact in an innovative and growing organization.
Please note: All CVs submitted for this role MUST be in English.
What’s on Offer:
- €28,000 salary
- Monday to Friday with half day on Friday
- Bonus package
- Employee Discount
- Private medical Insurance
- Relocation Assistance available
- Managing and responding to B2B and B2C customers in French speaking markets.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Assist in resolving customer complaints by identifying the root cause and providing appropriate solutions.
- Work closely with sales, design and production to ensure alignment between sales goals and product offerings.
- Collaborate with logistics and operations teams to ensure timely delivery and stock availability for customer orders.
Experience you need:
- Proven track record of success in office based customer service, particularly in decorative lighting or related industries.
- Fluency in French and English is essential.
- Expertise in consultative selling and account management.
- Excellent computer literacy.
- A customer-centric approach with an ability to identify and meet client needs effectively.
- Full clean driver’s license
- Apply Now to submit your application and we will be in touch asap for our initial screening.
- If this role isn’t the perfect match but you're interested in similar opportunities, feel free to get in touch.