Responsibilities:
Buildings Management
- Oversee day-to-day operations and maintenance across residential, commercial, and public areas.
- Ensure compliance with all health, safety, and legal requirements.
- Develop and implement preventative maintenance plans to reduce downtime and costly repairs.
- Coordinate upgrades, installations, and repairs.
- Manage and supervise external contractors and service providers.
Building Maintenance
- Ensure all building systems are fully operational.
- Conduct regular inspections across apartments, commercial spaces, and carparks.
- Maintain high standards of cleanliness and presentation throughout the complex.
Tenant & Resident Relations
- Address maintenance requests, complaints, and general queries promptly.
- Support Residential and Commercial Managers in maintaining tenant satisfaction.
People Management
- Assist with recruitment, onboarding, training, and supervision of on-site staff.
- Develop work schedules, assign tasks, and monitor performance.
- Foster a culture of teamwork, pride, and proactive communication.
Health & Safety
- Ensure full compliance with health and safety legislation.
- Conduct regular safety inspections and implement necessary improvements.
- Manage emergency procedures and maintain safety equipment.
- Record and report all accidents and incidents accurately.
Carpark Management
- Oversee the efficient operation of on-site carparks in collaboration with operators.
- Ensure cleanliness, safety, and optimal use of space.
- Respond to operational issues and customer feedback.
Reporting & Documentation
- Maintain accurate records of inspections, maintenance activities, repairs, and contractor management.
- Assist with budgeting and provide regular updates to senior management.
Requirements:
- Qualification in Facilities or Estate Management, Property Management, or related field (or equivalent work experience).
- Minimum 3 years' experience in facilities management, ideally in a mixed-use development.
- Solid knowledge of building systems, health & safety regulations, and maintenance best practices.
- Excellent communication and interpersonal skills.
- Proven leadership and organisational skills.
- Strong problem-solving ability and attention to detail.
- Budget management experience preferred.
- Knowledge of energy efficiency and sustainability is a bonus.
What’s next
- Click “Apply Now” to submit your application for Estate Manager