Location: Balina Co. Mayo
Position Type: Full-Time
Reports To: Store Manager
Job Overview We are seeking an enthusiastic and knowledgeable Showroom Sales Associate to join our Paint & Decorating Department. The ideal candidate will provide exceptional customer service by offering expert advice on paint products, colour matching, coatings, decorating supplies, and surface preparation. This role blends product knowledge with creativity to help customers bring their home improvement projects to life.
Key Responsibilities
- Greet and assist customers in the showroom with product selection and colour/design recommendations.
- Provide detailed product knowledge on paints, stains, finishes, brushes, rollers, adhesives, wallpapers, and decorating tools.
- Perform accurate paint tinting and colour matching using store equipment.
- Educate customers on proper application techniques, surface preparation, and product compatibility.
- Maintain a visually appealing and organized showroom, including displays, samples, and promotional materials.
- Process sales transactions accurately through the point-of-sale system.
- Stay current on new products, promotions, industry trends, and manufacturer specifications.
- Support inventory management by stocking shelves, labelling, and performing product rotation.
- Assist with in-store merchandise presentations, seasonal changes, and product demos.
- Follow all health and safety guidelines, including proper handling of chemicals and equipment.
- Previous retail or showroom experience (home improvement, hardware, or paint sales preferred).
- Strong interest or experience in interior decorating, colour theory, and home design.
- Hands-on product knowledge of painting tools, coatings, and application methods is an asset.
- Excellent communication, listening, and problem-solving skills.
- Ability to tint and mix paints accurately and consistently (training provided).
- Friendly, customer-focused attitude with a commitment to exceptional service.
- Customer Service Excellence
- Product & Technical Knowledge
- Attention to Detail
- Creative Problem Solving
- Teamwork & Collaboration
- Sales & Upselling Skills
- Competitive wages and employee discounts
- Training and development opportunities
- Friendly, team-oriented work environment
- Opportunities to grow within the company