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Service Scheduler - Excellent Opportunity

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Service Scheduler - Excellent Opportunity

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  • Contact:

    Alison Ryan

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  • Published:

    12 days ago

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Position: Services Scheduler - Excellent Opportunity
Location: Dublin
Salary: Neg DOE

Services Scheduler Responsibilities:

  • Prepare Weekly Schedules for Service Technicians
  • Day to day planning of service engineers.
  • Review Service Reports received from Technicians and decide on one of the following:
    • Close out the call as complete.
    • Instruct the assistant to prepare a quotation for the customer for further materials or labour required to complete the call.
    • Instruct the assistant to order materials to complete calls under warranty.
    • Decide if a claim needs to be made from our suppliers for faulty materials and if so, instruct the Assistant to process the claim.
  • Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company.
  • Report on productivity and man hour to Senior Managers.

Services Scheduler Requirements

  • Minimum 1 year's previous experience within scheduling/ planning/ service administration.
  • Excellent communication skills in customer service and experience working as a company team member.
  • Ability to fulfill the company's standards and values when performing scheduling tasks.
  • Have an eye for detail and organisation.
  • Ability to perform more than one task at a time and solve problems quickly.
  • Schedule project timelines in order to predict the finish date for larger projects.

Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered.

If the position above is of interest to you and you would like to know more call Alison 059 8629905 in complete confidence.