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Service Manager - Windows & Doors

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Service Manager - Windows & Doors

  • Location:


  • Sector:

    Windows and Doors

  • Salary:


  • Contact:

    Clodagh Smithers

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


Position: Service Manager (Window and Door Industry)
Location: Dublin
Salary: Neg DOE

Our Dublin based client in the window and door industry are seeking a Service Manager for a busy fast paced office.

Ideal candidates to have the following skills but not limited to:

  • Prepare Weekly Schedules for Service Technicians
  • Review Service Reports received from Technicians and decide on one of the following:
  • Close out the call as complete
  • Instruct the assistant to prepare a quotation for the customer for further materials or labour required to complete the call
  • Instruct the assistant to order materials to complete calls under warranty.
  • Decide if a claim needs to be made from our suppliers for faulty materials and if so instruct the Assistant to process the claim.
  • Meet weekly with the Senior Manager to discuss Service Reports
  • Liaise with Stores to ensure proper stock levels of standard parts and also follow up on deliveries of non standard materials required to complete calls.
  • Submit Invoicing/Receipts Report to the Accounts Assistant at the end of each month
  • Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company
  • Manage productivity and man hour usage for live reports to Senior Manager

Previous Experience:

  • Must have previous experience in the window and door industry
  • Computer literate
  • Team management will be an advantage but not essential

If the position above is of interest to you, submit your CV or call Clodagh on 086 0405288 for more information.