Position: Service Manager

Location: Carlow

Salary: Neg DOE

Excellent Opportunity to join a well-established company working in the water industry in a full time and permanent position

Responsibilities

• Reporting to the Service Director this individual will oversee and manage day to day operation of a busy service department.
• In conjunction with schedulers, co-ordinate and plan weekly schedule for service crews.

• The individual will be required to work on their own initiative based upon daily tasks and duties as part of a collaborative team in the service department.
• Management and delegation of tasks within service department.
• Status report production for issue to senior management.
• Service/Maintenance/facilities contracts account management.
• Preparation and sending of quotes stemming from service reports or customer requests.
• Sourcing materials and suppliers.
• Managing log of all inquiries and following up with Clients for approval/feedback.
• Liaising with relevant staff, suppliers, & clients and building relationships.
• Technical sales/service support to existing and new customer base.
• Problem solving and solution based approach to issues arising.
• Overseeing the scheduling of work load while working to strict timelines.
• Supporting the service department as required to ensure deadlines are met and the smooth running of the department.
• Ensure health and safety policies are complied.