Sub Banner Default Image

Service Manager

Back to job search

Service Manager

  • Location:

    Carlow

  • Sector:

    Smoke Vent & HVAC

  • Salary:

    Negotiable

  • Contact:

    Sue O'Brien

  • Contact email:

    info@elkrecruitment.com

  • Job ref:

    BBBH3702_1701421665

  • Published:

    3 months ago

  • Expiry date:

    2023-12-03

  • Startdate:

    asap

Position: Service Manager

Location: Carlow

Salary: Neg DOE

Excellent Opportunity to join a well-established company working in the water industry in a full time and permanent position

Responsibilities

  • Reporting to the Service Director this individual will oversee and manage day to day operation of a busy service department.
  • In conjunction with schedulers, co-ordinate and plan weekly schedule for service crews.
  • The individual will be required to work on their own initiative based upon daily tasks and duties as part of a collaborative team in the service department.
  • Management and delegation of tasks within service department.
  • Status report production for issue to senior management.
  • Service/Maintenance/facilities contracts account management.
  • Preparation and sending of quotes stemming from service reports or customer requests.
  • Sourcing materials and suppliers.
  • Managing log of all inquiries and following up with Clients for approval/feedback.
  • Liaising with relevant staff, suppliers, & clients and building relationships.
  • Technical sales/service support to existing and new customer base.
  • Problem solving and solution based approach to issues arising.
  • Overseeing the scheduling of work load while working to strict timelines.
  • Supporting the service department as required to ensure deadlines are met and the smooth running of the department.
  • Ensure health and safety policies are complied.